Privacy Policy
Last Updated: March 2, 2026
1. Introduction
KBSMEDIA Accounting (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information
We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, or request information.
Communications Data
If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity related to SMS and email communications.
Usage and Device Information
We use cookies, pixels, and analytics tools to collect information about how you use our website, including IP addresses and interaction data.
Appointment and Service Data
If you schedule consultations or use our services, we collect details associated with those interactions.
3. How We Use Your Information
We use your information to:
Provide requested services and customer support
Send appointment confirmations and reminders via SMS and email
Send SMS and email communications that you have explicitly consented to receive
Maintain compliance records related to A2P 10DLC consent and opt-outs
4. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings.
5. How We Share Your Information
We do not sell your personal information.
Non-Sharing Clause
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Excluded Data
Text messaging originator opt-in data and consent will not be shared with any third parties.
Service Providers
We may share information with subcontractors and service providers that help us operate our business and deliver services, such as customer support platforms, CRM systems, scheduling tools, and messaging providers. These providers may only use your information to perform services on our behalf.
Legal and Safety
We may disclose information if required by law or to protect the safety, rights, or security of our users and business.
6. Your Choices
SMS Opt-Out
You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and no further SMS messages will be sent unless you opt back in.
Help Instructions
You can reply HELP to any message for assistance, or contact us directly.
Email Opt-Out
You can unsubscribe from marketing emails by clicking the unsubscribe link included in the email.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
8. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children. By opting into our SMS services, you represent that you are at least 18 years old.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in carrier requirements, legal obligations, or business practices. Any updates will be posted with a revised Last Updated date.
10. Contact Us
If you have questions about this Privacy Policy, contact:
KBSMEDIA Accounting
Address: Nepean, Ontario
Phone: +1 (343) 297-6205
Email: [email protected]